Terms and Conditions

Last updated: 8 October 2026

These Terms and Conditions ("Terms") govern your use of www.shtrack.com (the "Website"). By using the Website you accept these Terms. If you do not accept them, please do not use the Website.

1. Who provides the Website

Shtrak BG Ltd
72 Tzar Osvoboditel Blvd, office 1, 9000 Varna, Bulgaria
UIC: 201099172
VAT: BG201099172
Email: [email protected]

2. Our services and the information on the Website

The Website describes the digital marketing services of Shtrack. The information on it is general and does not form an offer. Our services are provided only under a separate written proposal or agreement. If that agreement conflicts with these Terms, the agreement prevails.

Case studies, figures and testimonials describe results achieved for specific clients in specific circumstances. They are not a promise or guarantee that you will get the same or similar results.

A free consultation is a no-obligation conversation. It does not create a contract or a duty to buy anything, for you or for us.

3. Using the Website

You may use the Website for lawful purposes only. You must not:

  • try to gain unauthorised access to the Website, its server or any connected system;
  • introduce malware or interfere with the Website's operation or security;
  • send spam, false information or someone else's personal data through our forms;
  • copy or harvest content or data from the Website by automated means, except for normal search engine indexing;
  • use the Website in a way that breaks the law or harms us or others.

The information you send us must be accurate and yours to share.

4. Intellectual property

The Website and its content, including text, graphics, logos, videos, case studies and code, belong to Shtrak BG Ltd or its licensors and are protected by copyright and trademark law. You may view the content and print or save pages for your own, non-commercial reference. Any other use, including copying, republishing, modifying or selling content, needs our prior written permission. Short quotes with a clear reference to the source are allowed where the law permits.

5. Third-party websites and services

The Website links to services run by others, such as Calendly for booking, and to social networks. We are not responsible for their content, availability or privacy practices. Their own terms apply when you use them.

6. Availability

We try to keep the Website available and accurate, but we do not guarantee that it will always be available, free of errors or up to date. We may change, suspend or remove any part of it at any time.

7. Liability

To the extent the law allows, the Website is provided "as is" and we are not liable for any loss that results from using it or relying on its content, including loss of profit, business or data. Nothing in these Terms excludes or limits our liability for damage caused intentionally or through gross negligence, for death or personal injury, or any other liability that cannot be excluded or limited by law. If you use the Website as a consumer, these Terms do not affect your mandatory statutory rights.

8. Privacy and cookies

We process personal data as described in our Privacy Policy and use cookies as described in our Cookie Policy.

9. Changes to these Terms

We may update these Terms from time to time. The version published on the Website on the day you use it applies. The date at the top shows when they last changed.

10. Governing law and disputes

These Terms are governed by the law of Bulgaria. Disputes go to the competent courts in Varna, Bulgaria. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may bring a claim there. Consumers may also contact the Bulgarian Commission for Consumer Protection (kzp.bg) about out-of-court settlement of disputes.

If any part of these Terms is found invalid, the rest remains in force.

11. Contact

Questions about these Terms can be sent to [email protected].